Shipping Policy
The Areas We Ship To
Elite Bites.Inc. offers shipping all over Canada for our customers.
Shipping Costs
We determine the costs of shipping according to area we are delivering in. Any account that is overdue will incur a 2.5% monthly service fee. Prices might change at any time without notice. Each NFS check will incur a $50 fee. All returned items will be subject to restocking fees.
Free Shipping
Our customer’s convenience is our greatest priority and, therefore, Elite Bites.Inc. offers free delivery for all orders made within Canada. Furthermore, orders that are over $100 are shipped for free.
Our Processing Time
All orders that Elite Bites.Inc. receives on business days will be processed within 24 hours. We will verify the order, assure quality checks, and complete packaging of products so it is ready for shipping. If an order is placed after business hours, it will be processed on the next business day. For your convenience, our business hours are also mentioned below:
Mon – Fri: 9 am – 6pm
Sat – 10 am – 5pm
Sun – Closed
Our Shipping Time
Shipping time refers to the time taken for the order to be shipped to the destination from our warehouse. This usually takes 2 to 4 days but depending on varying circumstances, the shipping time may take longer. Until full payment is not made, the ownership of the products remains with Elite Bites.Inc.
Damaged Shipments
For any damage that takes place to the items during transit or delivery, Elite Bites.Inc. will not be responsible. For any items damaged during shipment, please contact the shipping provider. Elite Bites.Inc. will not be responsible for any damaged products, that are not kept at the instructed temperature. All nuts and dried fruits are advised to be kept between 0-4 degrees Celsius (32-34F). In case of any damages, Emporiumshub needs to be reported in 5 business days or we will not be responsible.
Holiday Seasons
Due to the high volume of orders and slower postal service during peak holiday seasons, parcels may take a little longer to arrive. Please allow enough time when making an order. Our customers are our top priority and we apologize for any inconvenience.